Privacy Policy of Fixitup India Private Limited (Customer Care Bengaluru)
Effective Date: March 18, 2025
At Fixitup India Private Limited (Customer Care Bengaluru), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you visit our website or use our services. By accessing our website or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
When you visit our website https://customercarebengaluru.site/ or request a service, we collect only the following information:
- Full Name
- Phone Number
We do not collect any other personal details from you unless you provide them directly during the service request process.
2. How We Use Your Information
We use the information we collect solely for the purpose of providing and improving our services:
- To Provide Services: We use your name and phone number to process your service requests and schedule appointments.
- Communication: We may contact you regarding service updates, reminders, or any urgent matters related to your requested service.
- Marketing: With your consent, we may send you information about special offers or promotions. You may opt-out of these communications at any time.
3. Data Security
We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, rent, or share your personal data with third parties. However, we may share your data in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in carrying out services on our behalf. These service providers are required to protect your personal data.
- Legal Requirements: We may disclose your personal data if required by law or to protect our rights and the safety of others.
5. Google Ads and Advertising
We advertise our services through Google Ads, which may use cookies to serve ads based on your previous interactions with our website. This helps us reach potential customers who may be interested in our services.
For more information on how Google collects and uses data, visit Google’s Privacy Policy. You can opt-out of personalized advertising by visiting Google Ads Settings.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files that are stored on your device. You can control cookies via your browser settings. Disabling cookies may affect the functionality of certain website features.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate information.
- Deletion: Request the deletion of your personal data, subject to certain legal and business obligations.
To exercise your rights, please contact us at tvleadscare@gmail.com.
8. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and in accordance with applicable laws and regulations.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Copyright Notice
All product names referenced are trademarks™ or registered® trademarks belonging to their respective owners. Mentioning these trademarks does not imply any endorsement or association with Fixitup India Private Limited or its services.
11. Disclaimer
Fixitup India Private Limited (Customer Care Bengaluru) operates as an independent service provider without any official brand affiliations. All service calls and repairs are conducted by local vendors, and we are not authorized by any brand to perform these services.
12. Image Disclaimer
Please note that all images shown on this website are intended for representation purposes only.
13. Our Business Model
Fixitup India Private Limited (Customer Care Bengaluru) provides doorstep appliance repair services in Bangalore, focusing on LED TV, washing machine, microwave oven, and AC repair. We advertise our services through Google Ads to reach potential customers.
Service Process:
- Booking: Customers can book an appointment via our website or phone.
- Information Collected: We only collect name and phone number during the service request.
- Inspection: A technician visits your location to assess and repair the appliance.
- Inspection Fee: An inspection and visiting charge of ₹299 is applicable, which is confirmed with the customer before any service begins.
- Warranty: We provide a warranty on the services rendered.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us:
- Phone: +91 8050872618
- Email: tvleadscare@gmail.com
- Website: https://customercarebengaluru.site/
- Address: No. 737, 1st Main, 5th Block, HBR Layout 1st Stage, Nagawara, Bangalore, Karnataka, India – 560043
By using our website and services, you consent to the terms outlined in this Privacy Policy.